Posted by MiriamEllis
It’s never fun being the bearer of bad news.
You’re on the phone with an amazing prospect. Let’s say it’s a growing appliance sales and repair provider with 75 locations in the western US. Your agency would absolutely love to onboard this client, and the contact is telling you, with some pride, that they’re already ranking pretty well for about half of their locations.
With the right strategy, getting them the rest of the way there should be no problem at all.
But then you notice something, and your end of the phone conversation falls a little quiet as you click through from one of their Google My Business listings in Visalia to Streetview and see… not a commercial building, but a house. Uh-oh. In answer to your delicately worded question, you find out that 45 of this brand’s listings have been built around the private homes of their repairmen — an egregious violation of Google’s guidelines.
“I hate to tell you this…,” you clear your throat, and then you deliver the bad news.
If you do in-house Local SEO, do it for clients, or even just answer questions in a forum, you’ve surely had the unenviable (yet vital) task …read more